Lead, Community Management (Remote)
United States

At Parfina, we create social-first ecosystems that help brands connect seamlessly with today’s modern consumer journey. Our integrated solutions combine strategy, talent, media, and technology with culturally relevant creativity to scale some of the fastest-growing digital brands in the world. We foster a fluid, creative, and growth-focused environment designed to empower you to apply your talents in a collaborative, open, and fast-paced culture. By staying at the forefront of digital innovation, we continue to drive our success and set the course for the future. At Parfina, we push boundaries, think beyond today, and deliver strategies that make an impact—and we’re only just getting started.

Our continued growth depends on exceptional people like you. While we consistently exceed expectations, we know that strong performance drives even higher standards. That’s why we’re looking for team members who are ready to rise to the challenge, contribute their best work, and help us keep raising the bar. Together, we can achieve more, innovate faster, and create meaningful results that propel both our clients and our team forward.

Position Overview:

Location: Remote / Work From Home
Job Type: Full-Time

Parfina’s Community Management department is growing, and we’re seeking a Lead, Community & Social to join our dynamic team. This is a role for an engaging, self-starting professional who thrives on social trends, emerging platforms, and cross-functional collaboration. You’ll mentor a team of Community Managers, help establish processes, and drive strategies that elevate engagement for top-tier brands.

What You’ll Do

Community & Social Leadership

• Supervise and mentor Community Managers, guiding daily posts, analytics tracking, and social account maintenance across Instagram, Facebook, TikTok, Twitter, YouTube, LinkedIn, and more.

• Act as strategic lead for high-priority accounts, providing mentorship and leadership across the social and community team.

• Develop and manage content calendars, offering insights to optimize content, copy, and identify agile engagement opportunities.
  

Strategy & Process

• Collaborate cross-functionally with Content, Creative, and Accounts teams to craft and implement community management strategies.

• Assist in developing Community Management Playbooks for new and existing clients, outlining best practices for proactive/reactive management and crisis communications.

• Provide guidance on innovative tactics to drive engagement, community growth, and brand presence.

Analytics & Reporting

• Present actionable analytics insights to evolve strategies and improve social performance.

• Monitor trends, platform updates, and emerging social ecosystems to ensure Parfina stays ahead of best practices.
  

Team Collaboration & Expertise

• Serve as the in-house social media expert, keeping internal teams informed on platform changes, trends, and industry best practices.

• Ensure processes, protocols, and collaboration across Content, Creative, and Accounts teams are optimized and consistently applied.
  

What You’ll Bring

• 5+ years of professional experience managing social media accounts across Instagram, Facebook, TikTok, YouTube, Twitter, LinkedIn, etc.

• Proficiency with social media management and analytics tools such as Sprout Social, Hootsuite, Sprinklr, or similar platforms.

• Bachelor’s degree or college diploma in Marketing, Business, PR, Communications, or equivalent professional experience.

• Proven track record of growing brands via strategic community management.

• Strong leadership, communication, and organizational skills, with experience mentoring teams and driving social strategies.
  

How to Apply

Send your cover letter and resume to: contact@parfina.co